Order delay from September 2023

Dear friends,

We would like to share with you some small difficulties that we have faced recently. We were very happy to receive your orders earlier this month, but unfortunately we witnessed some unusual circumstances that affected the delivery.

After paying for customs procedures and the road to Ukraine, we tracked your orders and, unfortunately, discovered that they were mistakenly sent to Germany. This situation came as a complete surprise to us and we sincerely apologize for any inconvenience this may cause.

We want to give you a discount

We greatly appreciate your loyalty and patience during this difficult time. To compensate you for the delay, we'd like to give you a 15% discount promo code –– S015RRY on any item in our store.

Sorry again for the temporary inconvenience. We are doing our best to resolve this situation as soon as possible and deliver your favorite teas to you as soon as possible.

Best wishes, Vladyslav
Founder of Matcher.store